Effective Date: January 1, 2024 | Last Updated: January 1, 2024
Important: By subscribing to NG4IT Solutions VPS hosting services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. VPS hosting requires technical expertise, and customers are responsible for server administration.
NG4IT Solutions provides Virtual Private Server (VPS) hosting services that include:
Each VPS plan includes guaranteed minimum resources that are always available to your server:
| Resource Type | Allocation | Description |
|---|---|---|
| CPU | Dedicated vCores | Guaranteed CPU cores with fair share scheduling |
| RAM | Dedicated Memory | Guaranteed RAM allocation, not shared with other VPS |
| Storage | SSD Space | High-performance SSD storage with RAID protection |
| Bandwidth | Monthly Transfer | Included data transfer with 1Gbps connection speed |
Additional resource usage beyond your plan limits will be billed as follows:
Important: VPS hosting provides you with full server control, which means you are responsible for all aspects of server management and security.
As a VPS customer, you are responsible for:
Customers must maintain adequate security measures including:
VPS hosting services are billed monthly in advance. Payment is due on the same date each month based on your initial subscription date.
Most VPS plans do not include setup fees. Custom configurations or migrations may incur additional charges that will be disclosed before service activation.
VPS resources can be upgraded at any time with immediate effect. Downgrades require 48 hours notice and may not be possible if current usage exceeds new plan limits.
We guarantee 99.5% infrastructure uptime monthly. This covers our network, hardware, and datacenter infrastructure but does not include issues caused by customer configuration or software.
Scheduled maintenance windows may occur monthly during off-peak hours. Customers will receive at least 48 hours notice for planned maintenance that affects service availability.
Infrastructure downtime service credits:
Our support team provides assistance with:
Additional managed services are available for an extra fee:
VPS customers are solely responsible for maintaining backups of their data. While we provide backup options, it is your responsibility to ensure regular backups are created and tested.
Optional backup services include:
VPS hosting services may not be used for:
Excessive resource usage that impacts other servers on the same host may result in service limitations or migration requirements.
Most Linux distributions are provided at no additional cost. Popular options include Ubuntu, CentOS, Debian, and Fedora.
Windows Server licenses are available for an additional monthly fee:
We provide free migration assistance for new customers transferring from other VPS providers, including:
Customers are responsible for:
VPS services can be cancelled at any time with 30 days written notice. No refunds are provided for prepaid periods unless required by law.
We reserve the right to immediately suspend or terminate services for:
Upon termination, all data will be securely destroyed within 7 days. Customers are responsible for retrieving their data before service termination.
Our liability is limited to the monthly service fee. We are not responsible for:
VPS hosting requires intermediate to advanced technical knowledge. Customers should be familiar with:
For VPS hosting support and inquiries:
Professional Services: Need help managing your VPS? Our professional services team offers managed VPS solutions, security audits, performance optimization, and 24/7 monitoring. Contact our sales team for custom quotes.
Legal Notice: These terms are subject to change with 30 days notice. Continued use of services after changes constitutes acceptance of new terms. For disputes, binding arbitration will be used as specified in our general terms of service.